Frequently Asked Questions


Renting & Reservations

How do I rent a storage unit? Renting with us is a simple three-step process:

  1. Select Your Size: Choose the unit size that fits your needs from our available options.
  2. Enter Information: Fill out the required details online.
  3. Confirmation: Wait for your confirmation to finalize the rental.

Can I rent a unit online? Yes! You can rent your storage unit entirely online through our website. Our system allows you to select a unit and complete the rental process 24/7 for a hassle-free experience.

What if the size I want is not available? Some of our popular sizes (such as the 8x12 and 13x36 units) may currently have a waiting list. You can check the current availability status directly on our "Rent Storage" page.

Is there a rental agreement I can view? Yes, we provide a printable rental agreement directly on our website. You can click the "Click To Print Rental Agreement" link on the rental page to review the terms.


Unit Sizes & Pricing

What unit sizes do you offer and what will fit inside them? We offer a variety of sizes to meet different storage needs:

  • 8 x 12 ($80/month): Fits the contents of two full bedrooms, including several small to medium-sized boxes, mattress sets, sofas, chests of drawers, bookcases, and desks.
  • 12 x 20 ($110/month): Fits the contents of an entire family room and two full bedrooms, including several small to medium-sized boxes.
  • 13 x 36 ($150/month): Fits the contents of a multi-bedroom house, including oversized items like a couch, refrigerator, washer/dryer, and dining room sets.

How much does a storage unit cost? Our rates represent exceptional value:

  • 8x12: $80.00 / month
  • 12x20: $110.00 / month
  • 13x36: $150.00 / month

Payments & Account Management

How do I pay my bill? Our website features a rich interactive experience that allows you to pay your bill online 24/7. Simply look for the "Make a Payment/Login" link on our homepage.

What forms of payment are accepted? We offer online payment options for your convenience. Please log in to the payment portal to view specific accepted payment methods.


Location & Contact

Where is Upper Dauphin Storage located? We are located at: 259 W Broad St Elizabethville, PA 17023

How can I contact customer service? We take pride in our dedication to customer service. You can reach us via:

What are your office hours? Our online rental and payment system is available 24 hours a day, 7 days a week. For specific office inquiries, please contact us directly by phone or email.